Shipping & Returns

Shipping

Thanks for your choice of our shop. We do appreciate this. To ensure your order be delivered timely, the availability of product and shipping approximations of each item in your order should be checked carefully. cuteshopp.com shows the availability of each item on the product description page in stock and items will be shipped within one business day after you place your order. The availability of any item we sell is subject to change.

Charges for Shipping

Usually all orders are processed and shipped within 48 hours, and you should pay for $4.99 as postage and Free Standard Shipping on orders over $49.00

Time for Shipping

We will send your items’ tracking number within 48 hours of purchasing normally, please check out your email box to track order status. Orders placed before 6:00 AM ET will ship the same business day (Monday through Friday, excluding holidays) if all items are in stock. Please note that orders placed on weekends or holidays will ship the next business day. Order will be shipped to your door within 7-12 working days usually.

Return Policy

We’re bummed if you’re not 100% satisfied with the items you received, and we have made the returns so easy for you!

Return Charges

We only accept returns postmarked within 60 days from the purchase date. Use our return label to postmark your first return within 40 days from the purchase date,A $7.99 fee will be deducted per return package, or you can return by using your local post office at your cost.

Return Conditions

Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.

The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).

Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.

Refunds

Returns will be processed within 7 days upon receipt of your package.

Note:The original shipping fee and insurance are non-refundable.